Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase from Home Doors LLC.
Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, the item must be in the same condition that you received it — unused, uninstalled, with all tags and original packaging. You’ll also need the receipt or proof of purchase.
Return Shipping
Return shipping is free for standard products. Once your return is approved, we’ll send you a prepaid shipping label or arrange pickup.
Refunds
After receiving and inspecting your return, we’ll notify you of the refund status. Approved refunds are automatically issued to your original payment method within 10 business days.
Exchanges
We accept exchanges for different sizes, models, or colors of the same product within the 30-day period.
Exceptions / Non-returnable items
Custom or made-to-order doors and windows are non-returnable unless they arrive defective or damaged.
Contact Us
If you have questions about returns or refunds, please contact us:
☎️ (818) 699-6080